Shipping policy
📦 Order Processing
All orders are processed within 1–2 business days after your purchase is confirmed. Orders are processed Monday through Friday, excluding public holidays. You will receive a confirmation email once your order is placed and a separate shipping notification with your tracking number once your package is on its way.
🚚 Delivery Timeline
We know you're excited to receive your order — so we move fast. All orders are delivered within a maximum of 7 business days from the date of purchase.
- Standard Shipping: 5–7 Business Days
⚠️ Lost or Delayed Packages
If your order has not arrived within 7 business days, please don't panic. Simply reach out to our support team and we will investigate immediately. We will either reship your order or issue a full refund whichever you prefer.
📦 Wrong or Damaged Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with a photo of the issue. We will send a replacement or process a full refund right away no questions asked.
💖 Our Promise To You
Every order is backed by our 30-Day Money Back Guarantee. If you are not completely satisfied with your purchase for any reason, contact us within 30 days and we will make it right. Zero risk. All glow.
📩 Contact Us
Have questions about your order? We are here to help.
📧 Email: hello.veevita@gmail.com
🕐 Response Time: Within 24 hours
📅 Support Hours: Monday – Friday, 9am – 6pm
Last Updated: March 2026